Four Lessons From Mediators for Bridging Differences
We can learn to resolve disputes more effectively if we understand the strategies mediators use for overcoming seemingly intractable conflict.
Leadership in the Time of Obama
President Obama is today negotiating for his political life. The pundits claim he is "all-in" on the health care bill, and that its defeat would be the practical end to his presidency.
Why Employee Mediations Fail — and How to Get Them Back on Track
The authors identify four roles—medic, referee, fixer, and counselor—that managers can adopt to navigate these challenges effectively.
Social Change in the Office
Four strategies for organizational activism—advocate, subvert, facilitate, and heal—can help the increasing number of people who want to challenge injustices in the workplace.
A Systematic Approach
A Systematic Approach to Evaluating the Effects of Collaborative Negotiation Training on Individuals and Groups
Self Regulation in the Service of Conflict Resolution
Some of the most frustrating conflicts are those that people fight within their own heads
What to Do If Your Boss Asks You to Break the Rules
All of us, at some point or another, are asked to break the rules at work.
A New Conflict-Resolution Model to Advance DEI
Organizations that manage tensions constructively can create and sustain change.
Conflict Anxiety at Home
Anthea Chan shares the center's thinking on responding to conflict and anxiety in this moment, the utility of adaptivity, and the CARS survey which you can take to gain insight into your own response styles.
Americans Are Tired of Political Division. Here’s How to Bridge It
Today's America bears troubling similarities to the 1850s, with rising distrust, disinformation, and polarization suggesting potential civil conflict.
How to Manage COVID and Conflict in Our Homes and Workplaces
How to Manage COVID and Conflict in Our Homes and Workplaces