CONFLICT INTELLIGENCE
Discover science-based conflict resolution strategies from our research lab at Columbia University. Explore our latest research, courses and certificates, assessments, mobile apps, and more to enhance your Conflict Intelligence (CIQ).
The Building Blocks of Conflict Intelligence
Conflict Intelligence (CIQ) is the capacity to do the right thing at the right time in response to different conflicts, and is made of four primary components:
Self
Implicit beliefs, emotional reactions, and ability to self-regulate. The awareness of and ability to regulate our go-to responses to disagreements.
Social
Interpersonal, intergroup, and moral conflict dynamics. The capacities for constructive resolution of interpersonal conflicts.
Situational
A focus on conflict adaptivity - the capacity to employ distinct strategies in different types of conflict situations in a manner that achieves goals and fits the demands of the situation.
Systemic
A focus on systemic wisdom - the capacity to understand the dynamic contexts that give rise to intractable conflict, and how to work with system dynamics to support the emergence of constructive patterns
Courses and Certificates
